As we say goodbye to ISDN and see more and more data about millennials never having used their mobiles to make an actual phone call, we ask, would customers rather type than talk? In 2020, most businesses ha...
Many businesses are currently reviewing their plans for employee mobility and remote working. This has been something that many IT leaders have had on their radar for some time, but it often takes a lower p...
The news that traditional phone lines were about to be phased out shouldn’t have come as much of a shock to most people. Anyone who has seen an iconic red telephone box being used as a makeshift community libra...
Collaboration technologies, and customer demands, have changed considerably over the last decade. When I first started at Node4 in 2007 (as a team of one), the terms “Collaboration” and “Unified Communications”...
With the festive season drawing ever nearer, it’s time to begin thinking about wrapping up 2019 and looking towards 2020. This year has been another great year for UC, with Session Initiation Protocol (SIP) ...
When we see the fantastic technological advances coming out of huge companies such as Apple, Amazon and Google, it is sometimes difficult to see how these could ever be used by a smaller business or consumer. U...
I’ve worked in various roles within IT and communications for over 20 years and one thing that I’ve really noticed is the increase in meetings I host or attend. As Head of Collaboration, I promote...