Engage every customer with our omnichannel customer contact solutions.
Improve customer experience, boost profits
When you’re handling hundreds or thousands of interactions with customers each day, you need a solution which is right for every customer, which builds relationships with them and boosts profits.
We offer customer contact solutions that bring your communication channels together – keeping them consistent and engaging for customers, and easy for staff to use.
Our services provide a unique range of benefits
We’ve been providing collaboration solutions for over a decade, ranging from our own SIP trunking for PSTN access to omnichannel customer contact centres to recording and full managed services. We combine our technical knowledge with expert partnerships to deliver the best solutions to our customers.
POWERED BY ENGHOUSE INTERACTIVE
Our customer contact solutions are powered by Enghouse Interactive, a leading provider of multichannel contact centres and customer experience technologies. As a certified Enghouse Interactive partner, we’ve worked closely together to deploy customer contact solutions across a variety of organisations.
We’re one of only a handful of organisations to hold the Cisco Cloud & Managed Service Provider designation, and an even more exclusive Cisco Powered HCS accreditation. This means we regularly undergo rigorous third-party audits of our operations, verifying that we have the expertise to provide reliable, secure and supported collaboration solutions.
Are you ready for a better, more productive business?
Communicate securely with your colleagues, customers and partners, increase business productivity and adapt to the changing demands of your workforce and customers with N4Engage.