Video conferencing data protection

How to Consolidate Collaboration Without Single-Solution Risk

Although adoption of hybrid collaboration has improved, it’s not without its imperfections. User and customer experience can still be a little rough around the edges, even after 2 years of digitally dominant co...

Christmas telephony

Top Tips to Prepare Your Business for the Holiday Period

With the festive season fast approaching we know that shutting up shop and taking a well-earned break is a top priority for many of our customers. The final push to ensure year-end targets are met, rotas are fi...


Meet the N4Engage Team

This week we sat down with three members of the N4Engage team to explore their thoughts on the past, the present, and the future of Unified Communications. Here’s what Scott Miller, Will Chapman, and Jord...

remote working

Remote Working: How to Prepare for the New Working World

By Dominic Black, Director of Research at Cavell  This blog summarises a webinar on ‘The Rise of Remote Working and How to Future-Proof Your Workforce’, which you ca...

security and compliance

How to Strengthen Your Security and Compliance in a World of Hybrid Working

Co-authored by Vicky Withey, Head of Compliance, Andy Collins, Head of Security, and Martin Rothe, Security Operations Centre Team Leader.  This blog post summarises our webinar on Securi...

N4Engage Blog Image Template_A

Employee Engagement: How to Get the Best from a Dispersed Workforce

By Ian Thomas, Operations Director This blog post summarises our webinar on The Importance of Engagement in a Covid World, which you can watch here. Covid-19 has fundamentally changed our working practice...

Forex trade market analysis concept with businessman working on laptop and digital screen with financial chart with diagram. Double exposure

7 Customer Service Trends Accelerated by Remote Working

By Jeremy Payne, VP International Marketing, Enghouse Interactive  This blog post summarises our webinar on How to Survive & Thrive in a Hybrid World, which you can wat...

Back view of female employee speaking on video call with diverse colleagues on online briefing with laptop at home.

Skype for Business Online End of Life: What Are My Options?

Skype for Business Online End of Life (EoL) is scheduled for July 31st 2021, so now’s the time to consider your upgrade options.   In this blog we’ll run through what ‘End of Life’ means,...

Cisco Blog

Hybrid Workplace: How to Create an Office That’s Fit for the Future

By Mark Needham, EMEAR Hybrid Workplace Lead, Cisco This blog post summarises The Journey to a Hybrid Workplace webinar, which you can watch here. As businesses transition from fully remote working to wel...

Employee Mobility

Best Practices for Working From Home

Around 2007, I started a field-based role that required me to travel our beautiful isle to see clients, occasionally visit company offices, but largely work from home. In 2021, my years of experience working fr...