Business Solutions

Workplace Transformation

Workplace Transformation

Migrate your legacy platforms to the cloud and benefit from reduced costs and increased resiliency, agility and security.

Years Experience

0+

Years Experience
UK-Based Staff

0

UK-Based Staff
SIPLink Uptime

0%

SIPLink Uptime
Locations

0

Locations
Service Desk

024/7

Service Desk
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    Manage increasing technical debt

    As on-premise equipment ages you could be faced with increasing maintenance costs, as well as legacy licencing and support fees.

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    Keep pace with business growth

    You need a collaboration infrastructure that can support changes – adding new users or sites should be simple and cost-effective.

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    Adapt to changing user demands

    Your customers, partners and staff expect to work with tools and applications similar to those they use in their personal lives.

Future-proof your business

Central to workplace transformation and modernisation is your approach to hosting your collaboration infrastructure. It’s difficult to support business change and growth with ageing on-premises systems, plus it takes time, money and resource to maintain them.

Move to our fully managed cloud service and we’ll take the strain out of maintaining your collaboration infrastructure, as well as planning and building for the future. Which means you can focus your time on other areas of workplace transformation – from changing workflows to supporting user adoption.

Our services provide a unique range of benefits

  • Support business growth and change

    Scale your infrastructure up or down, quickly and easily, according to your business needs.

  • Adapt to changing user demand

    Whether that’s mobile working for your staff, or self-service apps for your customers.

  • Reduce costs and avoid technical debt

    Let us take care of infrastructure costs including maintenance, licencing and support teams.

  • Guarantee business continuity

    A service provider cloud environment offers higher security and resilience, protecting your organisation.

Modernise your phone system

Whether you’re facing ISDN switch-off or operating with another legacy phone system, it makes sense to look at alternatives. Ones that will future-proof your business and meet changing requirements such as cost savings on international calls or video conferencing for a mobile workforce.

Our PSTN access service, SIPLink, enables you to make and receive telephone calls and access other IP services such as video calls, video conferencing and presence information. Rather than use a third-party SIP service, we own and manage our own platform, with multiple connections to multiple T1 PSTN carriers.

SIPLink is offered as standard with our cloud and hosted telephony offerings and can also be provided for other Bring-Your-Own-Carrier requirements such as existing PBX provisioning, Webex Calling, Microsoft SfB Server and Microsoft Teams.

Our Expertise

We’ve been providing collaboration solutions for over a decade, and we’re recognised for delivering them with expert technical knowledge.

We’re one of only a handful of organisations to hold the Cisco Cloud & Managed Service Provider designation, and an even more exclusive Cisco Powered Hosted Collaboration Service (HCS) accreditation.

This means we regularly undergo rigorous third-party audits of our operations, verifying that we have the expertise to provide reliable, secure and supported collaboration solutions.

Our services include our own SIP trunking for PSTN access, omnichannel customer contact centres, recording, and full managed services.

Are you ready for a better, more productive business?

Communicate securely with your colleagues, customers and partners, increase business productivity and adapt to the changing demands of your workforce and customers with N4Engage.