Archive for author: Richard Buxton

Video conferencing data protection
Insights

How to Consolidate Collaboration Without Single-Solution Risk

Although adoption of hybrid collaboration has improved, it’s not without its imperfections. User and customer experience can still be a little rough around the edges, even after 2 years of digitally dominant co...

The future of voice
Insights

The Future of Voice: Is It Still Good to Talk?

As we say goodbye to ISDN and see more and more data about millennials never having used their mobiles to make an actual phone call, we ask, would customers rather type than talk? In 2020, most businesses ha...

Can You Work From Anywhere?
Insights

Can You Work From Anywhere?

Many businesses are currently reviewing their plans for employee mobility and remote working. This has been something that many IT leaders have had on their radar for some time, but it often takes a lower p...

so long ISDN it's been emotional
Insights

So Long ISDN – It’s Been Emotional

The news that traditional phone lines were about to be phased out shouldn’t have come as much of a shock to most people. Anyone who has seen an iconic red telephone box being used as a makeshift community libra...

UC and Collaboration Are Changing
Insights

UC and Collaboration Are Changing (and So Are We)

Collaboration technologies, and customer demands, have changed considerably over the last decade. When I first started at Node4 in 2007 (as a team of one), the terms “Collaboration” and “Unified Communications”...

The future of collaboration is calling
Insights

The Future of Collaboration is Calling

With the festive season drawing ever nearer, it’s time to begin thinking about wrapping up 2019 and looking towards 2020. This year has been another great year for UC, with Session Initiation Protocol (SIP) ...

So, how artificial is AI blog
Insights

So, How Artificial is AI?

When we see the fantastic technological advances coming out of huge companies such as Apple, Amazon and Google, it is sometimes difficult to see how these could ever be used by a smaller business or consumer. U...

meetings, meetings, meetingsV2
Insights

Meetings, Meetings, Meetings

I’ve worked in various roles within IT and communications for over 20 years and one thing that I’ve really noticed is the increase in meetings I host or attend.  As Head of Collaboration, I promote...