Customer Experience

5 Top tips to enhance customer experience during lockdown

5 Top Tips to Enhance Customer Experience During Lockdown

Now more than ever, businesses need to work hard to stay in touch with their customers in a relatable and relevant way. While lockdown life remains the norm, it can be easy to let communication with your cus...

How to prepare your business communication systems for a new normal

How to Prepare Your Business Communication Systems for a “New Normal”

As governments around the world start to ease restrictions on movement and working, we are being told to prepare for a “new normal”. But no one can tell us exactly what that will be and how long it will last fo...