contact centre

News & Events

Enghouse Interactive Promotes N4Engage to Silver Partner Status

Achievement based on subsidiary, N4Engage’s success in selling Enghouse Interactive contact centre solutions across multiple unified communications platforms Enghouse Interactive announced that it has elevat...

how to improve your contact centre effciency

How to Improve Your Contact Centre Efficiency

Contact centre efficiency is valued by agents and customers alike. We all know what it’s like to be on the other end of the phone to a less efficient contact centre and the effect it has on our experience. E...