Channel Director, Enghouse

Dave Smith

Who is Dave?

Dave has over 40 years’ industry experience working with Blue Chip companies within the Telecoms industry. Dave launched his career working within technical roles at BT before moving on to AT&T (now Avaya) where he gained experience in installing UC and Contact Centre technology.

From here Dave transitioned into Sales and now works for Enghouse Interactive as a Channel Director supporting partners to deliver solutions that maximise end user business benefits.

Content from Dave

Contact Centres of the Future

COVID-19 and remote working has changed the way contact centres work. Watch our panel discussion with N4Engage and Enghouse Interactive as we do a deep dive in to the future of contact centres.

ExpertPredictions

Our experts may not have a crystal ball on the trajectory of the pandemic or future government decisions, but in this blog they provide some useful predictions on what customer service will look like in the next few years.