Phil Cantore is a seasoned pre-sales consultant and has worked in the IT industry as an engineer, manager and consultant with a focus on the design and successful delivery of integrated voice, contact centre and collaboration solutions.
He has seen the solution landscape evolve from purely on-premises convergence/VoIP to the hybrid/SaaS environment it is today. Phil joined the team in 2019.
Our experts may not have a crystal ball on the trajectory of the pandemic or future government decisions, but in this blog they provide some useful predictions on what customer service will look like in the next few years.
2020 has brought unprecedented changes to the workforce. Join us as we discuss the collaboration tools that are available and what people at work and in our communities are doing and are having to do differently during the global pandemic.
