{"id":727,"date":"2018-08-08T10:11:03","date_gmt":"2018-08-08T10:11:03","guid":{"rendered":"http:\/\/internal.n4engage.co.uk\/?page_id=727"},"modified":"2020-08-10T14:25:52","modified_gmt":"2020-08-10T14:25:52","slug":"healthcare","status":"publish","type":"page","link":"http:\/\/internal.n4engage.co.uk\/industries\/healthcare\/","title":{"rendered":"Healthcare"},"content":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1579888018315{background: #009bff url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/01\/Healthcare.png?id=2417) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;mask&#8221;][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1540433994809{padding-top: 120px !important;padding-bottom: 100px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Industry&#8221; font_container=&#8221;tag:div|font_size:3rem|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-1 custom-hd&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_custom_heading text=&#8221;Healthcare&#8221; font_container=&#8221;tag:h1|font_size:6rem|text_align:left|color:%23ffffff|line_height:0.9&#8243; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;custom-hd delay-2&#8243;][vc_separator color=&#8221;white&#8221; align=&#8221;align_left&#8221; border_width=&#8221;5&#8243; el_width=&#8221;10&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-4&#8243; css=&#8221;.vc_custom_1580131661414{margin-bottom: 50px !important;margin-left: 5px !important;padding-top: 15px !important;}&#8221;][vc_column_text css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-3&#8243;]<a class=\"button line\" href=\"http:\/\/internal.n4engage.co.uk\/contact-us\/\">Let&#8217;s collaborate<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;overview&#8221;][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;gradient2&#8243;][vc_column][vc_empty_space height=&#8221;80px&#8221;][vc_custom_heading text=&#8221;Resilient, compliant and secure collaboration&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">As a healthcare organisation, you\u2019re under pressure to increase operational efficiency and make cost savings, without compromising patient care.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;]<ul class=\"iconlist iconlist iconlist-icon-medium columns-3 gap-50\"><li><div class=\"vc_custom_1579269375048\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h4 style=\"text-align: left\">Healthcare organisations are changing the way they operate<\/h4><p style=\"text-align: left\"><span class=\"TextRun SCXW162567572 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162567572 BCX0\">More and more healthcare organisations are moving collaboration systems t<\/span><\/span><span class=\"TextRun SCXW162567572 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162567572 BCX0\">o t<\/span><\/span><span class=\"TextRun SCXW162567572 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162567572 BCX0\">he cloud for cost and efficiency savings.<\/span><\/span><span class=\"EOP SCXW162567572 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><\/div><\/div><\/li><li><div class=\"vc_custom_1579270151455\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h4>You need to deliver quick, consistent patient care<\/h4><p>Physicians, nurses, and medical specialists are making decisions faster, over distance, with secure video-conferencing and whiteboarding.<\/div><\/div><\/li><li><div class=\"vc_custom_1579269598559\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h4><span class=\"TextRun SCXW39753176 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW39753176 BCX0\">You need\u00a0<\/span><\/span><span class=\"TextRun SCXW39753176 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW39753176 BCX0\">an<\/span><\/span><span class=\"TextRun SCXW39753176 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW39753176 BCX0\">\u00a0experienced collaboration solutions provider<\/span><\/span><\/h4><p><span class=\"TextRun SCXW58181470 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW58181470 BCX0\">One who is used to delivering mission-critical, HSCN compliant solutions, which ensure undisrupted service around the clock.\u00a0<\/span><\/span><\/div><\/div><\/li><\/ul>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; el_id=&#8221;benefits&#8221; css=&#8221;.vc_custom_1578247897972{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #131a30 !important;}&#8221;][vc_row][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_custom_heading text=&#8221;Our healthcare collaboration services offer a unique range of benefits&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221;][vc_column]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-1  vc_custom_1579269886140\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Future proof your organisation<\/span><\/h6><p>Use collaboration solutions that are scalable, cost-effective and meet the changing communication preferences of your patients and workforce.<\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579270374491\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Provide patient-centric care<\/span><\/h6><p>Allow patients to interact with you in their preferred way \u2013 by phone, video, email or webchat \u2013 with our omnichannel customer contact solutions.<\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579270026451\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Unify front desk operations<\/span><\/h6><p>Help your staff to work more efficiently and effectively, by bringing all communication channels together on to one customer contact platform.<\/div><\/div><\/li><\/ul><ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-2  vc_custom_1579272202437\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Protect patient data<\/span><\/h6><p>Get peace of mind knowing that our collaboration solutions are <span class=\"TextRun SCXW227774462 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227774462 BCX0\">HSCN and GDPR compliant. <\/span><\/span><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-3  vc_custom_1579272810913\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Ensure business continuity<\/span><\/h6><p>Ensure no disruption to patient services, with immediate disaster recovery and expert support.<\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1579272430435\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Deliver a joined-up service<\/span><\/h6><p>Equip staff so they can collaborate easily, and clinicians so they can work consultatively, regardless of location.<\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_id=&#8221;delivery&#8221; css=&#8221;.vc_custom_1536549384735{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_row][vc_column][vc_custom_heading text=&#8221;Transform your workplace&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Ageing, on-premises collaboration systems require maintenance, taking up time and budget. They can stop you from achieving greater operational efficiency and scaling with your organisation\u2019s growth.<\/p>\n<p style=\"text-align: center;\">By working with a cloud collaboration provider such as N4Engage, your collaboration systems costs are predictable.<\/p>\n<p style=\"text-align: center;\">We\u2019ll take care of infrastructure maintenance and the associated costs, including licensing and support, so you can focus on other operational priorities. Plus, as your organisation grows, you can add new users to your systems, quickly and easily.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][vc_btn title=&#8221;Find out more&#8221; color=&#8221;vista-blue&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; link=&#8221;url:http%3A%2F%2Finternal.n4engage.co.uk%2Fbusiness-solutions%2Fworkplace-transformation%2F|title:Find%20out%20more|target:%20_blank|&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1536551609907{padding-top: 80px !important;padding-bottom: 60px !important;background-color: #f3f6f9 !important;}&#8221; el_id=&#8221;expertise&#8221;][vc_column css_animation=&#8221;fadeIn&#8221; width=&#8221;1\/2&#8243; el_class=&#8221;delay-1&#8243;][vc_custom_heading text=&#8221;Provide a patient-centric service&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<span data-contrast=\"auto\">Patients\u00a0<\/span><span data-contrast=\"auto\">increasingly expect to<\/span><span data-contrast=\"auto\">\u00a0interact with healthcare organisations in the same way they interact with\u00a0<\/span><span data-contrast=\"auto\">businesses and other services. This might mean booking their own appointments using a self-service function or making initial contact by email or webchat.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Adapt to your patients\u2019 communication preferences with our omnichannel contact solutions, which enable patients to interact with you by self-service, phone, email and webchat.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">With analytics capabilities, you can monitor your interactions with patients and find ways to improve on them \u2013 so that you continue to deliver patient-centric service.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2419&#8243; img_size=&#8221;1170&#215;700&#8243; style=&#8221;vc_box_shadow&#8221; css_animation=&#8221;fadeInRight&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_section css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1578246705668{padding-top: 80px !important;background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1578246712862{padding-top: 80px !important;padding-bottom: 60px !important;background-color: #ffffff !important;}&#8221;][vc_column css_animation=&#8221;fadeIn&#8221; width=&#8221;1\/2&#8243; el_class=&#8221;delay-1&#8243;]\n\t<div class=\"testimonial  \">\n\t\t<div class=\"testimonial-wrap\">\n\t\t\t<div class=\"testimonial-content\">\n\t\t\t\t\t\t\t\t<div class=\"testimonial-text\"><p>&#8220;Compliance is imperative to protect against the risk of fines relating to privacy and security. We put customers at the forefront when we deliver collaborative solutions; ensuring our solutions are compliant and meet business needs. We plan and design solutions which allow businesses to reshape their workforce capability, while at the same time allowing everyone to work in a secure manner.&#8221;<\/p>\n<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"author-info\">\n\t\t\t\t<h6 class=\"author-name\">Vicky Withey<\/h6>\n\t\t\t\t<span class=\"subtitle\">Senior Compliance Manager<\/span>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n[vc_empty_space height=&#8221;20px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Compliance is key&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">To protect your organisation and your patients, you need to know where your data is and who is managing it.<\/p>\n<p style=\"text-align: center;\">We can give you that peace of mind, as a UK-based collaboration solutions provider, with end-to-end control of our infrastructure, including our data centres, core network, cloud infrastructure and collaboration platform. Our solutions are also GDPR and HSCN compliant.<\/p>\n<p style=\"text-align: center;\">With call recording, \u00a0your calls can be encrypted and archived, to ensure regulatory requirements are met. \u00a0All data remains your property and is always hosted within N4Engage\u2019s own platform.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][vc_btn title=&#8221;Tell me more&#8221; color=&#8221;vista-blue&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; link=&#8221;url:http%3A%2F%2Finternal.n4engage.co.uk%2Fbusiness-solutions%2Fsecurity-compliance%2F|title:Find%20out%20more|target:%20_blank|&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1579888566048{margin-bottom: -50px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-color: #131a30 !important;}&#8221;][vc_row][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_custom_heading text=&#8221;Why N4Engage?&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221;][vc_column]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-1  vc_custom_1578499949313\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\"><span class=\"TextRun SCXW154108684 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW154108684 BCX0\">We have experience migrating healthcare organisations to the cloud<\/span><\/span><\/span><\/h6><p><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1578310812780\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Reliability<\/span><\/h6><p><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1578310829239\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Network capability<\/span><\/h6><p><\/div><\/div><\/li><li><div class=\"aligncenter shadow wpb_animate_when_almost_visible fadeIn delay-4  vc_custom_1578310839579\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h6><span style=\"color: #ffffff\">Cisco solutions<\/span><\/h6><p><\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">We\u2019ve provided collaboration solutions for over a decade, and we\u2019ve been recognised for delivering them with expert technical knowledge.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">We\u2019re one of only a handful of organisations to hold the Cisco Cloud &amp; Managed Service Provider designation, and an even more exclusive Cisco Powered Hosted Collaboration Service (HCS) accreditation.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">This means we regularly undergo rigorous third-party audits of our operations, verifying that we have the expertise to provide reliable, secure and supported collaboration solutions.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Our services include our own SIP trunking for PSTN access, omnichannel customer contact centres, recording, and full managed services.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;-40px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1581695575485{background-image: url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/02\/N4EngageBanner_.jpg?id=3147) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][vc_custom_heading text=&#8221;Are you ready for a better, more productive business?&#8221; 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