{"id":4409,"date":"2020-10-27T16:49:39","date_gmt":"2020-10-27T16:49:39","guid":{"rendered":"http:\/\/internal.n4engage.co.uk\/?page_id=4409"},"modified":"2020-10-29T14:17:16","modified_gmt":"2020-10-29T14:17:16","slug":"dave-smith","status":"publish","type":"page","link":"http:\/\/internal.n4engage.co.uk\/dave-smith\/","title":{"rendered":"Dave Smith"},"content":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1588778573675{background-color: #009bff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”mask”][vc_row full_width=”stretch_row” css=”.vc_custom_1589458462212{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_custom_heading text=”Channel Director, Enghouse” font_container=”tag:div|font_size:3rem|text_align:left|color:%23ffffff” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1603924071970{margin-left: 3px !important;}” el_class=”delay-1 custom-hd”][vc_empty_space height=”20px”][vc_custom_heading text=”Dave Smith” font_container=”tag:h3|font_size:6rem|text_align:left|color:%23ffffff|line_height:0.9″ use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”custom-hd delay-2″][vc_separator color=”white” align=”align_left” border_width=”5″ el_width=”10″ css_animation=”fadeInUp” el_class=”delay-4″ css=”.vc_custom_1540433735834{margin-bottom: 50px !important;margin-left: 5px !important;padding-top: 15px !important;}”][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=”1\/4″][vc_empty_space height=”60px”][vc_single_image image=”4334″ img_size=”” alignment=”center”][\/vc_column][vc_column width=”3\/4″][vc_empty_space height=”60px”][vc_custom_heading text=”Who is Dave?” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes”][vc_empty_space][vc_column_text]Dave has over 40 years\u2019 industry experience working with Blue Chip companies within the Telecoms industry. Dave launched his career working within technical roles at BT before moving on to AT&T (now Avaya) where he gained experience in installing UC and Contact Centre technology.<\/p>\n

From here Dave transitioned into Sales and now works for Enghouse Interactive as a Channel Director supporting partners to deliver solutions that maximise end user business benefits.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”100px”][vc_custom_heading text=”Content from Dave” use_theme_fonts=”yes”][vc_empty_space height=”34px”][\/vc_column][\/vc_row][vc_row][vc_column css_animation=”fadeIn” width=”1\/3″][vc_single_image image=”4540″ img_size=”1085×886″ onclick=”custom_link” img_link_target=”_blank” link=”\/contact-centres-of-the-future\/”][vc_empty_space height=”10px”][vc_column_text]<\/p>\n

COVID-19 and remote working has changed the way contact centres work. Watch our panel discussion with N4Engage and Enghouse Interactive as we do a deep dive in to the future of contact centres.<\/p>\n

[\/vc_column_text][vc_empty_space height=”10px”][vc_btn title=”Watch session” color=”vista-blue” size=”lg” align=”center” link=”url:http%3A%2F%2Finternal.n4engage.co.uk%2Fcontact-centres-of-the-future%2F|title:Contact%20Us|target:_blank”][\/vc_column][vc_column css_animation=”fadeIn” width=”1\/3″][vc_single_image image=”4538″ img_size=”1085×886″ onclick=”custom_link” img_link_target=”_blank” link=”http:\/\/n4engage.co.uk\/2020\/10\/21\/expert-predictions-on-the-future-of-customer-service\/”][vc_empty_space height=”10px”][vc_column_text]<\/p>\n

Our experts may not have a crystal ball on the trajectory of the pandemic or future government decisions, but in this blog they provide some useful predictions on what customer service will look like in the next few years.<\/p>\n

[\/vc_column_text][vc_empty_space height=”10px”][vc_btn title=”Read blog” color=”vista-blue” size=”lg” align=”center” link=”url:http%3A%2F%2Fn4engage.co.uk%2F2020%2F10%2F21%2Fexpert-predictions-on-the-future-of-customer-service%2F|title:Contact%20Us|target:_blank”][\/vc_column][vc_column css_animation=”fadeIn” width=”1\/3″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1588778573675{background-color: #009bff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”mask”][vc_row full_width=”stretch_row” css=”.vc_custom_1589458462212{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_custom_heading text=”Channel Director, Enghouse” font_container=”tag:div|font_size:3rem|text_align:left|color:%23ffffff” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1603924071970{margin-left: 3px !important;}” el_class=”delay-1 custom-hd”][vc_empty_space height=”20px”][vc_custom_heading text=”Dave Smith” font_container=”tag:h3|font_size:6rem|text_align:left|color:%23ffffff|line_height:0.9″ use_theme_fonts=”yes” css_animation=”fadeInUp” el_class=”custom-hd delay-2″][vc_separator color=”white” align=”align_left” border_width=”5″ el_width=”10″ css_animation=”fadeInUp” el_class=”delay-4″ css=”.vc_custom_1540433735834{margin-bottom: 50px !important;margin-left: 5px !important;padding-top: 15px !important;}”][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=”1\/4″][vc_empty_space height=”60px”][vc_single_image image=”4334″ img_size=”” alignment=”center”][\/vc_column][vc_column […]<\/p>\n","protected":false},"author":1,"featured_media":4334,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nMeet Dave Smith, Channel Director at Enghouse<\/title>\n<meta name=\"description\" content=\"Meet Dave Smith, Channel Director at Enghouse. 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