{"id":3644,"date":"2020-06-12T08:54:22","date_gmt":"2020-06-12T08:54:22","guid":{"rendered":"http:\/\/internal.n4engage.co.uk\/?page_id=3644"},"modified":"2021-02-11T15:05:28","modified_gmt":"2021-02-11T15:05:28","slug":"microsoft-teams-direct-routing","status":"publish","type":"page","link":"http:\/\/internal.n4engage.co.uk\/products\/microsoft-teams-direct-routing\/","title":{"rendered":"Microsoft Teams Direct Routing"},"content":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1596014521609{background: #009bff url(http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/07\/Microsoft-Teams-Direct-Routing.jpg?id=3947) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;mask&#8221;][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1540433472474{padding-top: 120px !important;padding-bottom: 100px !important;}&#8221;][vc_column width=&#8221;8\/12&#8243;][vc_custom_heading text=&#8221;Products&#8221; font_container=&#8221;tag:div|font_size:3rem|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1590578668197{margin-left: 3px !important;}&#8221; el_class=&#8221;delay-1 custom-hd&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_custom_heading text=&#8221;Microsoft Teams Direct Routing&#8221; font_container=&#8221;tag:h1|font_size:6rem|text_align:left|color:%23ffffff|line_height:0.9&#8243; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;custom-hd delay-2&#8243;][vc_separator color=&#8221;white&#8221; align=&#8221;align_left&#8221; border_width=&#8221;5&#8243; el_width=&#8221;10&#8243; css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;delay-4&#8243; css=&#8221;.vc_custom_1540433519046{margin-bottom: 50px !important;margin-left: 5px !important;padding-top: 15px !important;}&#8221;][vc_column_text css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1593179497366{margin-left: 3px !important;}&#8221; el_class=&#8221;delay-3&#8243;]<a class=\"button line\" href=\"#Form\">Let&#8217;s Collaborate<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;4\/12&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1536315102680{padding-bottom: 60px !important;}&#8221; el_id=&#8221;overview&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;80px&#8221;][vc_custom_heading text=&#8221;Microsoft Teams Direct Routing&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\">Microsoft Teams Direct Routing, based on\u00a0<\/span><span data-contrast=\"auto\">our\u00a0<\/span><span data-contrast=\"auto\">SIPLink<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">technology<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">enables you to\u00a0<\/span><span data-contrast=\"auto\">easily make and receive<\/span><span data-contrast=\"auto\">\u00a0external<\/span><span data-contrast=\"auto\">\u00a0calls\u00a0<\/span><span data-contrast=\"auto\">within<\/span><span data-contrast=\"auto\">\u00a0your Teams\u00a0<\/span><span data-contrast=\"auto\">environment<\/span><span data-contrast=\"auto\">.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\">Whether\u00a0<\/span><span data-contrast=\"auto\">you\u2019ve purchased Microsoft Teams from us or another provider,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">we can provide direct routing<\/span><span data-contrast=\"auto\">\u00a0to you<\/span><span data-contrast=\"auto\">\u00a0as a<\/span><span data-contrast=\"auto\">\u00a0managed<\/span><span data-contrast=\"auto\">\u00a0service.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"> This offers a feature-rich and <\/span><span data-contrast=\"auto\">cost-effect<\/span><span data-contrast=\"auto\">ive alternative to the Microsoft Calling Plans.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><strong><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">A<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">dd<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">\u00a0calling to<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">\u00a0<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">your\u00a0<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">Teams<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">\u00a0platform<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">,<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">\u00a0without compromising on\u00a0<\/span><\/span><span class=\"TextRun SCXW140214129 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140214129 BCX0\">features or cost.<\/span><\/span><\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;35px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1540522374191{padding-top: 80px !important;padding-bottom: 30px !important;background-color: #181223 !important;}&#8221; el_id=&#8221;solutions&#8221;][vc_row][vc_column]<ul class=\"iconlist iconlist iconlist-icon-small columns-3 gap-50\"><li><div ><div class=\"iconlist-item-icon\"><img src=\"http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/01\/Mini_Headset_1.png\" alt=\"Mini_Headset_1\" \/><\/div><div class=\"iconlist-item-content\"><h4 style=\"text-align: left\"><span style=\"color: #ffffff\">Unable to make external calls from Teams?<\/span><\/h4><p style=\"text-align: left\"><span style=\"color: #ffffff\">If you\u2019re increasingly relying on Teams for communication, add telephony to talk to other people on the PSTN.<\/span><\/p><p><\/div><\/div><\/li><li><div ><div class=\"iconlist-item-icon\"><img src=\"http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/01\/Mini_Growth_1.png\" alt=\"Mini_Growth_1\" \/><\/div><div class=\"iconlist-item-content\"><h4 style=\"text-align: left\"><span style=\"color: #ffffff\">Want to keep building your Microsoft estate?<\/span><\/h4><p style=\"text-align: left\"><span style=\"color: #ffffff\">You\u2019ve made that initial investment in\u00a0Teams \u2013 why not get more from it by using it as your office\u00a0phone system?<\/span><\/p><p><\/div><\/div><\/li><li><div ><div class=\"iconlist-item-icon\"><img src=\"http:\/\/internal.n4engage.co.uk\/wp-content\/uploads\/2020\/01\/Mini_Question_1.png\" alt=\"Mini_Question_1\" \/><\/div><div class=\"iconlist-item-content\"><h4 style=\"text-align: left\"><span style=\"color: #ffffff\">After an alternative to Microsoft Calling plans?<\/span><\/h4><p style=\"text-align: left\"><span style=\"color: #ffffff\">If you\u2019re\u00a0looking for a more cost-effective, flexible\u00a0option, then\u00a0our Direct Routing solution provides exactly that.<\/span><\/p><p><\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1576663822240{padding-top: 80px !important;padding-bottom: 30px !important;background-color: #f2f2f2 !important;}&#8221;][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;Microsoft Teams&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p class=\"vc_empty_space\" style=\"text-align: center;\"><span data-contrast=\"auto\">In<\/span><span data-contrast=\"auto\">\u00a0the modern workplace,\u00a0<\/span><span data-contrast=\"auto\">te<\/span><span data-contrast=\"auto\">ams need to communicate on\u00a0<\/span><span data-contrast=\"auto\">their preferred devices, via different channels, often from\u00a0<\/span><span data-contrast=\"auto\">separate<\/span><span data-contrast=\"auto\">\u00a0locations<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0Without a strategic<\/span><span data-contrast=\"auto\">, unified communications\u00a0<\/span><span data-contrast=\"auto\">solution, business communication can become<\/span><span data-contrast=\"auto\">\u00a0disorganised, siloed and ultimately unproductive.\u00a0<\/span><\/p>\n<p class=\"vc_empty_space\" style=\"text-align: center;\"><span data-contrast=\"auto\">M<\/span><span data-contrast=\"auto\">icrosoft Teams<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">brings your teams together onto one cloud-based communications platform,\u00a0<\/span><span data-contrast=\"auto\">enabling them to\u00a0<\/span><span data-contrast=\"auto\">chat, meet, make calls and share documents\u00a0<\/span><span data-contrast=\"auto\">using intuitive tools and\u00a0<\/span><span data-contrast=\"auto\">familiar apps.\u00a0<\/span><\/p>\n<p class=\"vc_empty_space\" style=\"text-align: center;\"><strong>Communicate wherever, whenever and however you need to.<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_btn title=&#8221;Learn more&#8221; color=&#8221;vista-blue&#8221; align=&#8221;center&#8221; link=&#8221;url:http%3A%2F%2Finternal.n4engage.co.uk%2Fproducts%2Fmicrosoft-teams%2F|title:Microsoft%20Teams|target:_blank&#8221;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;15px&#8221;][vc_single_image image=&#8221;3727&#8243; img_size=&#8221;&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1596014612488{padding-top: 60px !important;padding-left: 30px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1592323158474{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221;][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=&#8221;How does Microsoft Teams Direct Routing work?&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\">Direct Routing\u00a0<\/span><span data-contrast=\"auto\">links the PSTN\u00a0<\/span><span data-contrast=\"auto\">to Teams through<\/span><span data-contrast=\"auto\">\u00a0two key elements: Session Border Controllers<\/span><span data-contrast=\"auto\">\u00a0(SBCs)<\/span> <span data-contrast=\"auto\">and\u00a0<\/span><span data-contrast=\"auto\">SIPLink<\/span><span data-contrast=\"auto\">, our\u00a0<\/span><a href=\"http:\/\/internal.n4engage.co.uk\/business-solutions\/sip-trunking\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"auto\">SIP Trunk service<\/span><\/a><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\"><strong>Our Microsoft-accredited SBCs<\/strong> provide the interface between your <\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0Teams tenant on Microsoft&#8217;s cloud service and N4Engage&#8217;s network. They provide security and interoperability between the two networks and allow calling functionality.<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Our SIPLink service<\/strong> is the essential component for connecting you to the PSTN. It is fully hosted and managed by N4Engage and provides the interface between the Microsoft Teams SBCs and external telephony users. We can provide the full range of SIPLink features to Microsoft Teams users, including national and international inbound numbering, advanced call routing and bespoke integration to other telephony systems connected to SIPLink.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1593100841803{padding-top: 80px !important;padding-bottom: 30px !important;background-color: #efefef !important;}&#8221;][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=&#8221;Straightforward, reliable service&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\">If you want complete confidence in delivery and guarantees that any issues can be resolved quickly, you need to work with a provider that has 100% control over their solutions.<\/p>\n<p style=\"text-align: center;\">Here at N4Engage, we have end-to-end control of our Microsoft Teams Direct Routing solution. Unlike providers offering SBCs only, our solution offers both elements \u2013 SBCs and SIPLink \u2013 for connecting you to the PSTN.<\/p>\n<p style=\"text-align: center;\">We\u2019re not bolting together services and software with other providers \u2013 everything is hosted and managed by us. It\u2019s our solution, in our buildings, on our cloud, delivered across our network.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_btn title=&#8221;Get a free trial&#8221; color=&#8221;vista-blue&#8221; align=&#8221;center&#8221; link=&#8221;url:http%3A%2F%2Finternal.n4engage.co.uk%2Ffree-microsoft-teams-direct-routing-trial%2F|title:Free%20Microsoft%20Teams%20Direct%20Routing%20trial|target:%20_blank|&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; el_id=&#8221;benefits&#8221; css=&#8221;.vc_custom_1592323498324{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #161a30 !important;}&#8221;][vc_row][vc_column][vc_empty_space height=&#8221;6px&#8221;][vc_custom_heading text=&#8221;Microsoft Teams Direct Routing provides a unique range of benefits&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;60px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"vc_custom_1593100871814\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Cost-effective<\/span><\/h5><p><span style=\"color: #ffffff\">Competitively priced Calling Plans, charged on a per user per month basis, with minutes pooled across users.<\/span><\/div><\/div><\/li><li><div class=\"vc_custom_1593100905621\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Flexible<\/span><\/h5><p><span style=\"color: #ffffff\">Enable staff\u00a0to make and receive calls to anyone, on any device, working from the office, at home or in the field.\u00a0<\/span><\/div><\/div><\/li><li><div class=\"vc_custom_1593100927850\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Tailored<\/span><\/h5><p><span style=\"color: #ffffff\">Add international numbers, IN carrier services and network-based services not available on Teams Phone System.<\/span><\/div><\/div><\/li><\/ul><ul class=\"iconlist iconlist iconlist-icon-medium \"><li><div class=\"vc_custom_1593100947786\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Seamless<\/span><\/h5><p><span style=\"color: #ffffff\">Interoperability with existing services, plus number porting, makes migration seamless for staff and customers. <\/span><\/div><\/div><\/li><li><div class=\"vc_custom_1593100965623\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">High availability<\/span><\/h5><p><span style=\"color: #ffffff\">Minimal risk of downtime and its impact on your business, thanks to our secure, resilient SIPLink\u00a0platform.<\/span><\/div><\/div><\/li><li><div class=\"vc_custom_1593100992360\"><div class=\"iconlist-item-icon\"><\/div><div class=\"iconlist-item-content\"><h5><span style=\"color: #ffffff\">Reliable<\/span><\/h5><p><span style=\"color: #ffffff\">In-house solution, which means we provide hosting, deployment, support, monitoring, PSTN access, billing, etc.<\/span><\/div><\/div><\/li><\/ul>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1576663822240{padding-top: 80px !important;padding-bottom: 30px !important;background-color: #f2f2f2 !important;}&#8221;][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=&#8221;Tailored calling solution for your business&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\">Do you\u00a0<\/span><span data-contrast=\"auto\">see\u00a0<\/span><span data-contrast=\"auto\">Microsoft Teams\u00a0<\/span><span data-contrast=\"auto\">as your Unified Communications solution, bringing together different\u00a0<\/span><span data-contrast=\"auto\">departments<\/span><span data-contrast=\"auto\">\u00a0to work productively and provide a consistent customer experience?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\">Perhaps you&#8217;d like to <\/span><span data-contrast=\"auto\">enable<\/span><span data-contrast=\"auto\">\u00a0advanced calling features for your customer contact agents<\/span><span data-contrast=\"auto\"> and record calls for external compliance? Or you\u2019d like to allow calls with contacts who are using different collaboration solutions?<\/span><\/p>\n<p style=\"text-align: center;\"><span data-contrast=\"auto\">All of this is possible through our SIPLink platform. We can provide Direct Routing and add in advanced call features \u2013 as and when your business needs them.<br \/>\n<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_btn title=&#8221;Let&#8217;s collaborate&#8221; color=&#8221;vista-blue&#8221; align=&#8221;center&#8221; link=&#8221;url:%23Form|||rel:nofollow&#8221;][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1593429684676{margin-bottom: -50px !important;padding-top: 80px !important;padding-bottom: 30px !important;}&#8221;][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=&#8221;Our Packages&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p style=\"text-align: center;\">To utilise our Direct Routing solution, a Microsoft Teams Phone System licence is required. This is included in some Microsoft bundles, or can be added to others at additional cost.<\/p>\n<p style=\"text-align: center;\">Once the Phone System licence has been activated, you can deploy our Direct Routing solution for the calling service.\u00a0This turns Teams into a fully-fledged PBX, providing you with phone numbers and the method to make and receive calls.<\/p>\n<p style=\"text-align: center;\">We\u2019ll make it a seamless transition, whether you\u2019re migrating from an onsite PBX, Skype for Business or simply want a fully functional Microsoft Teams to sit alongside your business phone system.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][vc_single_image image=&#8221;4862&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; css=&#8221;.vc_custom_1608632428986{padding-top: 30px !important;padding-left: 10px !important;}&#8221;][vc_empty_space height=&#8221;45px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;.vc_custom_1593429810230{padding-top: 80px !important;padding-bottom: 30px !important;background-color: #161a30 !important;}&#8221;][vc_row][vc_column][vc_custom_heading text=&#8221;Our Expertise&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Microsoft Certified Partner<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">We are a Microsoft Tier 1 Cloud Solutions Provider and are able to provide the Microsoft 365 or Office 365 licences, as well as our Direct Routing service utilising Microsoft certified technology.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Wholly-owned SIP platform<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Direct Routing is built on our SIPLink platform, fully owned and managed by us. 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