Archive for author: N4Engage

Unified Comms
Insights

Unified Comms: Lessons from 2020 and Predictions for 2021

Richard Buxton, DirectorJordan Kirby, Technical ManagerShane Dove, Sales DirectorSteve Denby, Head of Sales Enablement How we communicate, in business and in our personal lives, has changed ma...

N4Engage Blog Image_Hybrid Events A
Insights

Planning a Successful Hybrid Event: Everything You Need to Know

This blog was co-authored by Rachael Lubinski – Content Manager, Emma Charlton – Events Manager, and Adam Chapman – Videographer.  We’re seeing a rise in hybrid events, and i...

5 Pressing Challenges for Contact Centres and How to Overcome Them
Insights

5 Pressing Challenges for Contact Centres and How to Overcome Them

We waved goodbye to the traditional set-up of contact centres earlier in the year. No longer the open-plan floor, with agents sitting side by side.   As a result of th...

ContactCentreBlog
Insights

4 Expert Predictions on the Future of Customer Service

Paul Bryce, Chief Commercial Officer, Node4Richard Buxton, Director, N4EngagePhil Cantore, Senior Presales Consultant, N4EngageDave Smith, Channel Director, EnghouseJeremy Payne, VP International Marketing, Eng...

N4Engage-Enghouse-Press-Release_A
News & Events

Enghouse Interactive Promotes N4Engage to Silver Partner Status

Achievement based on subsidiary, N4Engage’s success in selling Enghouse Interactive contact centre solutions across multiple unified communications platforms Enghouse Interactive announced that it has elevat...

Microsoft Teams
News & Events

N4Engage Releases Microsoft Teams Direct Routing to Give Customers Phone Call Functionality

The new capability will give customers telephony capabilities within Microsoft Teams   DERBY, UK – 21st July, 2020 – N4Engage has today announced the availability of Microsoft Teams Direc...